Last updated: August 13, 2012.
Natrol, which includes the Natrol family of brands, holds your privacy in highest
we collect when you interact with Natrol.com (“Site”) or products and
services contained therein.
By visiting Natrol.com, you are accepting the practices described in this Privacy
U.S.-EU Safe Harbor Privacy Statement
For personal information of employees, consumers, customers, investors, investigators,
government officials and all parties that Natrol receives from the European Economic
Area, Natrol has committed to handling such personal information in accordance with
the Safe Harbor Principles. Natrol’s Safe Harbor certification can be found
For more information, visit the U.S. Department of Commerce Website at http://safeharbor.export.gov.
Personal Information means any information that may be used to identify an individual,
including, but not limited to, first and last name, home or other physical address,
telephone number, e-mail address, and credit card information.
In general, you can visit the Site without disclosing personal information. Registering
for a Natrol account or making a purchase online requires some personal information
for the transaction. We may also ask you for other optional information about your
demographics (e.g. gender, age), interests and preferences. Natrol will use and
store any such information that we collect from you to carry out your request and
for our own internal marketing purposes.
We will not give, sell, or rent your personal information, including email address,
or specific account activity to anyone for any reason without your prior consent
except as required by law, and when we believe that disclosure is necessary to protect
our rights, or to comply with a judicial proceeding, court order, or legal process
served on our Site.
Our Site is not intended for or designed to attract individuals under the age of
18. We do not collect personally identifiable information from any person we actually
know is an individual under the age of 18.
When you visit our website, we collect non-personal information about your visit.
An Internet Protocol (IP) address is a number that is automatically assigned to
your computer whenever you are surfing the web. We collect your IP address, browser
type, domain name, and we log the length of time of your visit and the number of
times you visit and purchase from us. We use this statistical information to gather
aggregate demographic information about our visitors. We use it to personalize the
information you see on our website and the emails sent out to opted-in customers.
Natrol uses Secured Sockets Layer (SSL) technology to ensure the privacy of your
personal information. When you make an online purchase, our advanced security technology
encrypts and scrambles your personal data, including your name, mailing address,
e-mail addresses and credit card number, before they are sent to us, making it virtually
impossible for anyone other than Natrol to read the data. To further protect your
information, we utilize state of the art back-end systems and restrict employee
access to your information. Unless specifically authorized by you, no outside party
is able to access or receive any of your personal information.
Cookies and Other Tracking Technologies
Cookies are a mechanism to remember information about a visitor when he or she navigates
but do not hold any personal identifiable information. Disabling or rejecting cookies
will prevent users from adding items to the cart and checking out.
The Site may also use a technology called "tracer tags, which are also referred
to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which
pages you visit on the Site to help us optimize the Site for you and other visitors.
If you decide that you would like to opt-out from receiving e-newsletters from us,
simply click on the unsubscribe link at the bottom of each email. Please note that
you will continue to receive order confirmations and other notifications via email
whenever you place an order.
You can also change or update your privacy preferences on the Site by accessing
your Natrol Rewards page.
Policy. We encourage you to check this page periodically for any changes. Your continued
use of the Site following the posting of changes to these terms will mean you accept
If Natrol changes how it uses a user's personally identifiable information, including
email addresses, the user will be notified by email and he or she may opt-out at
that time. However, if the user had elected to opt out of all communication with
the Site, then he or she will not be contacted, nor will the personally identifiable
information be used in this new manner.
Third Party Websites
Please note that you may have cookies placed on your computer by third party websites
that refer you to the Site. Although we do not share your Personal Information with
these third party websites, they may be able to link certain non-personally identifiable
information we transfer to them with Personal Information they previously collected
from you. Please review the privacy policies of each website you visit to better
understand their privacy practices. Anytime you click on links to third party websites,
you will be subject to the third parties' privacy policies.
While we support the protection of our customer's privacy on the Internet, Natrol
expressly disclaims any and all liability for the actions of third parties, including
but without limitation to actions relating to the use or disclosure of personal
information by third parties.
laws of the State of California within the United States. Natrol makes no representation
or jurisdiction. Visitors who use the Site and reside outside the United States
do so on their own initiative and are responsible for compliance with local laws,
if and to the extent that local laws are applicable. If you reside outside of the
United States, by using our Site, you consent to the transfer, processing and use
of your information outside your country.
If you have any questions about this Privacy Statement, the practices of our Site,
or your dealings with our Site, contact us at firstname.lastname@example.org.
The personal information provided by you via general e-mail inquiries to Natrol,
such as your e-mail address, is used to respond to your inquires in the ordinary
course of business and is not shared with third parties. We may send you invitations
to join our database. Please note that you may continue to receive materials while
we are updating our lists.
To view educational material on consumer privacy, please see http://www.ftc.gov/.